John Popp
Site Supporter
Received a return phone call from them today as they seemingly had shipped my package incorrectly. They were supposed to be shipping me three wheels, and they only shipped me one. Of the three wheels that I was supposed to receive, One Red, One Green, One Blue, they shipped me One Black. They will send me the replacement track pads when they are available.
The woman on the phone was Amberlee, the bengal owner in the video. She was really nice and apologetic. They are supposed to be getting back to me soon with a remedy, of which they didn't preclude me just purchasing the extra wheel they shipped incorrectly at a discounted rate. So still not sure how they'll manage it all, but I might have a wheel arrive here while I'm away picking up a new kitten.
One last note is I measured an outstretched Dino toe to toe and he is 51" long. With the diameter of the wheel being only 48" across hard to envision Dino being at full stride on the wheel. Through all of this, I also learned that Servals are the second fastest of all the different wildcats which suggests are Savannahs are pretty speedy little guys. Should all be interesting, just hope it arrives when it's supposed to.
The woman on the phone was Amberlee, the bengal owner in the video. She was really nice and apologetic. They are supposed to be getting back to me soon with a remedy, of which they didn't preclude me just purchasing the extra wheel they shipped incorrectly at a discounted rate. So still not sure how they'll manage it all, but I might have a wheel arrive here while I'm away picking up a new kitten.
One last note is I measured an outstretched Dino toe to toe and he is 51" long. With the diameter of the wheel being only 48" across hard to envision Dino being at full stride on the wheel. Through all of this, I also learned that Servals are the second fastest of all the different wildcats which suggests are Savannahs are pretty speedy little guys. Should all be interesting, just hope it arrives when it's supposed to.